Term and Conditions

Welcome to Halloween Store! We’re thrilled to have you join our community of Halloween enthusiasts and movie magic lovers. These Terms and Conditions are designed to ensure your shopping experience remains as magical as our costumes and decorations.

1. Acceptance of Terms

By accessing and using halloweenshopdeals.com (the “Site”), you agree to be bound by these Terms and Conditions and our Privacy Policy. If you disagree with any part of these terms, please refrain from using our Site.

2. User Responsibilities

2.1 Account Security

When creating an account, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2.2 Prohibited Activities

You agree not to:

• Use the Site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the Site’s functionality
• Submit false or misleading information
• Use automated systems to access the Site without permission

3. Products and Services

3.1 Product Description

We offer a magical collection of:

• Easy Costumes for quick and creative solutions
• Mens Costumes with diverse character options
• Movie-themed costumes and accessories
• Shop By Theme collections for complete looks
• TV & Movie Decor to transform your space

3.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products at any time. If an item becomes unavailable after ordering, we will notify you promptly.

3.3 Product Quality

We carefully craft each item to ensure spellbinding quality. However, due to the handmade nature of some products, minor variations may occur and are not considered defects.

4. Orders and Payment

4.1 Order Processing

Orders are processed within 1-2 business days after payment confirmation. During peak Halloween season (September-October), processing may take up to 3 business days.

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing

All prices are listed in US dollars. We reserve the right to adjust prices at any time, but price changes will not affect confirmed orders.

5. Shipping and Delivery

5.1 Shipping Methods

We offer two enchanting shipping options:

• Standard Shipping – $12.95 via DHL or FedEx (10-15 business days)
• Free Shipping – For orders over $50 via EMS (15-25 business days)

5.2 Delivery Areas

We deliver worldwide, excluding some remote areas and parts of Asia. International orders may be subject to customs fees and import duties, which are the customer’s responsibility.

5.3 Delivery Times

Delivery times are estimates and may vary due to customs processing, weather conditions, or other factors beyond our control.

6. Returns and Exchanges

6.1 Return Policy

We accept returns and exchanges within 15 days of delivery. To be eligible:

• Items must be unused and in original condition
• Original packaging must be intact
• All tags and accessories must be attached

6.2 Non-Returnable Items

The following cannot be returned:

• Opened or used costumes (hygiene reasons)
• Personalized or custom-made items
• TV & Movie Decor removed from original packaging
• Final sale items
• Gift cards

6.3 Return Process

Contact our customer service at [email protected] within 15 days of delivery. We will provide a Return Merchandise Authorization (RMA) number and shipping instructions.

6.4 Refunds

Refunds are processed within 3-5 business days after we receive your return. Original shipping fees are non-refundable, and return shipping costs are the customer’s responsibility.

7. Intellectual Property

All content on this Site, including text, graphics, logos, and images, is the property of Halloween Store or our licensors and is protected by copyright laws. You may not use our intellectual property without prior written consent.

8. Limitation of Liability

8.1 General Limitation

Halloween Store shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased.

8.2 Maximum Liability

Our maximum liability to you for any claim shall not exceed the purchase price of the products in question.

8.3 Product Use

Costumes and decorations are intended for entertainment purposes. Users are responsible for safe and appropriate use of all products.

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data.

10. Governing Law

These Terms and Conditions are governed by the laws of the United States and the state of Tennessee. Any disputes shall be resolved in the courts of Chattanooga, Tennessee.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the Site. Continued use of the Site constitutes acceptance of modified terms.

12. Contact Information